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Terms of service

Effective Date: August 29, 2025
Last Updated: August 29, 2025

1. Acceptance of Terms

By accessing, browsing, or purchasing from Raazi Tea, LLC (“Raazi,” “we,” “our,” or “us”) through our website (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must immediately discontinue use of the Site.

2. Eligibility

By using this Site, you represent and warrant that you are at least 18 years of age, or the legal age of majority in your jurisdiction, and capable of entering into a legally binding contract.

3. Use of the Site

  • You agree to use the Site only for lawful purposes and in accordance with these Terms.

  • We reserve the right to suspend or terminate your access at any time, with or without notice, for any reason or no reason at all.

4. Product Information & Availability

  • All descriptions, pricing, promotions, and availability of products are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • We make no guarantee that products will meet your expectations or that descriptions are error-free.

5. Orders & Payment

  • All purchases are final unless otherwise specified in our Return Policy.

  • We reserve the right to refuse, cancel, or limit any order at our discretion, including suspected fraudulent activity.

  • By placing an order, you represent that all payment information is accurate and that you are authorized to use the chosen payment method.

6. Shipping & Risk of Loss

  • Shipping times are estimates and not guarantees.

  • Title and risk of loss pass to you upon delivery of goods to the carrier.

  • Raazi is not liable for delays, damages, or loss once the product has been handed to the carrier.

7. Intellectual Property

All content on the Site (including text, graphics, logos, trademarks, and product designs) is the exclusive property of Raazi Tea, LLC and may not be copied, reproduced, distributed, or exploited without our prior written consent.

8. Third-Party Services

We may use third-party services (including payment processors, shipping partners, and advertising platforms like Facebook Pixel). Raazi is not responsible for the actions, policies, or performance of third parties.

9. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • RAazi SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE.

  • IN NO EVENT SHALL RAazi’S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE IN QUESTION.

11. Indemnification

You agree to defend, indemnify, and hold harmless Raazi Tea, LLC, its officers, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the Site, purchase of products, or violation of these Terms.

12. Dispute Resolution & Governing Law

  • These Terms are governed by the laws of the State of New York, without regard to conflict of law provisions.

  • Any dispute shall be resolved exclusively through binding arbitration in New York, New York, administered by the American Arbitration Association under its Commercial Arbitration Rules.

  • You waive any right to participate in a class action or jury trial.

13. Termination

We may suspend or terminate your access to the Site at any time, for any reason, without liability.

14. Changes to Terms

We may update these Terms at any time without prior notice. The updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Raazi Tea, LLC
228 Park Ave S, PMB 86732
New York, NY 10003-1502
Email: hello@raazi.co